At Uzma Crystals & Jewelry, we are committed to delivering your favorite crystals, gemstones, and jewelry safely and promptly, no matter where you are. Please read our shipping policy carefully to understand how we process and ship your orders.

1. Shipping Locations

We currently ship to:

  • All locations within India
  • International locations, including Canada, via trusted global courier partners

2. Processing Time

  • Orders are typically processed within 1–3 business days after payment confirmation.
  • Custom-made items or high-demand products may require additional processing time, which will be communicated via email or WhatsApp.

3. Estimated Delivery Time

  • Within India: 4–7 business days
  • International: 10–15 business days (may vary depending on customs and local delivery services)

Please note that weekends and public holidays are not considered business days.

4. Shipping Charges

  • India: Standard shipping rates apply and will be calculated at checkout.
  • International: Shipping costs depend on the destination and weight of the package. Exact charges will be shown before payment.

Free shipping may be available on promotional offers or minimum order values — please refer to the banner or product page for details.

5. Order Tracking

Once your order is shipped, you will receive a tracking ID via email or WhatsApp. You can track your package in real-time through the courier partner’s tracking page.

6. Customs & Import Duties (For International Orders)

Import duties, taxes, or charges (if any) are not included in the product or shipping prices. These charges are the buyer’s responsibility and may vary depending on your country’s customs regulations.

7. Delays and Exceptions

While we strive to deliver on time, unforeseen delays due to weather, courier issues, or customs clearance may occur. We appreciate your patience and will assist you in tracking and resolving any such issues promptly.

8. Incorrect Address

Please ensure all shipping details are correct at the time of checkout. We are not responsible for delays or losses due to incorrect or incomplete shipping addresses provided by the customer.

Need Assistance?

If you have questions about shipping, tracking, or delivery, feel free to contact us at:

📧 info@uzmangate.com
📞 +91 80009 21980
💬 WhatsApp Us

Uzma Crystals & Jewelry
📍 India: Aabawadi Golana Rd, B/H Nayara Petrol Pump, Nr. Gaytri Nagar, Khambhat
📍 Canada: L8V 4G5, Hamilton, ON